Privacy Policy
Last updated:
1. Information We Collect
We collect the following information when you interact with Enneon:
- Order Information: Name, phone number, delivery address, and payment method when you place an order.
- Contact Information: Name, email, and message content when you contact our support team.
- Automatically Collected Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
Your information is used for the following purposes:
- Processing and delivering your orders
- Confirming your order by phone
- Responding to customer inquiries
- Improving our website and services through analytics
- Complying with legal obligations
- Marketing communications (only with your consent)
3. Legal Basis for Processing (GDPR)
Under GDPR Article 6, we process your personal data based on:
- Contract: Processing necessary to fulfill your order (6(1)(b))
- Legitimate Interest: Improving services and preventing fraud (6(1)(f))
- Consent: Marketing communications and optional analytics (6(1)(a))
- Legal Obligation: Compliance with applicable laws (6(1)(c))
4. Data Sharing and Disclosure
We do not sell or rent your personal data. Your information may be shared with:
- Service Providers: Courier companies (delivery), payment processors (if applicable), and email service providers.
- Legal Requirements: Law enforcement or government agencies when required by law.
- Business Transfers: In case of merger, acquisition, or bankruptcy.
5. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States. By using our site, you consent to such transfers and acknowledge that U.S. data protection laws may differ from your country of residence.
6. Data Retention
We retain your personal data for the following periods:
- Order Information: 7 years (for compliance and tax purposes)
- Contact Inquiries: 1 year (for support reference)
- Analytics Data: Aggregated and anonymized after 13 months
7. Third-Party Services
Our site uses the following third-party tools:
- Google Analytics: Tracks website usage anonymously. Cookies: _ga, _gid, _gat. Opt-out: Google Analytics Opt-out Browser Add-on
- Google Ads Conversion Tracking: Tracks conversions for advertising purposes. Uses _gcl_au, _gcl_aw cookies under Consent Mode v2.
- Google Maps: Embedded map on our contact page. Privacy: Google Privacy Policy
8. Cookies
We use cookies to improve your experience. See our Cookie Policy for detailed information. You can manage cookie preferences through the cookie banner on our site.
9. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (right to be forgotten)
- Portability: Request your data in a portable format
- Objection: Object to processing for marketing purposes
- Complaint: File a complaint with the FTC or your local data protection authority
To exercise these rights, contact us at support@rinsingcleansing.shop.
10. Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.
11. Security
We implement reasonable security measures to protect your data, including SSL encryption, secure servers, and access controls. However, no online system is completely secure.
12. Updates to This Policy
We may update this privacy policy periodically. Changes take effect upon posting. Your continued use of the site constitutes acceptance of the updated policy.
13. Contact Us
For privacy inquiries, contact:
- Email: support@rinsingcleansing.shop
- Phone: +1-206-555-0147
- Mail: Rinsingcleansing LLC, 4820 Madison Avenue, Suite 340, Seattle, WA 98105, USA
14. FTC Complaint Information
If you believe your privacy has been violated, you may file a complaint with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov or call 1-877-438-4338.